Arrival Procedures, Reservation Policies & Payment

Arrival Procedures

All arriving passengers need a valid passport with no less than six months expiration date. The transition through the airport, customs and baggage claim takes about 30 minutes to an hour.

Driving directions: 1 hour and 20 minutes. Juan Santamaria Airport (SJO): from the airport drive west for about 8 miles (13 km) and take the exit with signs for Atenas-Orotina-Jaco. Drive 1.8 miles (3 km) and take the left (Garita-Turrucares) after the soccer field, drive 2 miles (3.2 km) heading towards Highway 27. To get on the highway before the bridge, you must turn to the left and drive to the roundabout. Once on the highway, drive 16.5 miles (27 km). You will have to go thru two tollbooths. Bring colones, Costa Rica currency. ¢450 and ¢600 to pay the respective tollbooth fees.

Once you pass the last tollbooth, take the exit with the sign for Jaco. Drive straight for 21 miles (34 km) until the town of Herradura. Turn right off the Highway, onto Herradura Beach road, You will see Herradura Plaza with a Light House as a marker on your left, Plaza Herradura Mall. Drive 1.24 miles southwest (2 km) to our office, in front of Los Suenos Resort main entry. Los Sueños Resort & Marina is located 5 miles away from the town of Jaco Check-in time: 3:00 PM
Checkout time: NOON

At check-in, we require an imprint of your credit card as a security for lost damages and key deposit. The maximum amount of guests allowed in the condominium is as follows: 1 bedroom = 2 guests; 2 bedroom = 5 guests; 3 bedroom = 6 guests. Pets are not allowed in mostly of the units. Please call our office for information (506)2637-8700.

Occupancy is limited to the guest identified at check-in; only our staff can sign for additional guests. Condominiums and homes are NON-SMOKING. Smoking is limited to the terraces only. The telephone is blocked for making international calls. You can dial 1116 to reach the operator for a collect call. In the unit or house for rent, you will find a welcome book with the phone number of your rental vacation place and further information on the Resort and activities in the area.

Reservation & Cancellation Policies

For returning funds, $100 fee applies

PEAK SEASON
(December- Holidays)
• 50 % NON-REFUNDABLE deposit is required to reserve
• 50% Balance is due 30 days prior to arrival
• In the event of cancelation, Sweet Home Costa Rica will keep a 50% fee, (Improving in Costa Rica SRL) This fee may be applied to the same unit in any future reservation within a year.

LOW & HIGH SEASON
(All year around, except Holidays)
• 50% deposit is required to reserve
• 50% Balance is due 30 days prior to arrival
• In the event of cancelation Sweet Home Costa Rica will keep a 50% fee, (Improving in Costa Rica SRL) this fee may be applied in the same unit to any future reservation, within a year.

Payments

CREDIT CARD AUTHORIZATION: We will send you a special credit card authorization form that you have to fill in, sign and send back to us with a copy of your credit card and passport or legal identification. (Your signature in the form must match with your passport or ID) Upon check-in, we will get a copy of your receipt and vouchers.

Wire Transfers Instructions

When sending a domestic wire transfer, please cover your bank fee. When sending an international wire transfer, please add $40.00 to the booking amount for the bank fee and email the wire transfer confirmation to evelyn@sweethomecr.com. Please advise if the name in the account is different to the renter’s name.

Beneficiary name: IMPROVING IN COSTA RICA LIMITADA.
I.D number: 3-102-429634
Banco BAC, Beneficiary Account # 915628804.
Account client 10200009156288042

Intermediary Banks

*JP MORGAN CHASE BANK, NEW YORK
Intermediary bank: JP MORGAN CHASE BANK
Intermediary Account number: 777142548 (BAC San José and JP Morgan Chase Bank)
No. ABA: 021000021
Swift: CHASUS33
Beneficiary Bank: BAC San José
Swift: BSNJCRSJ
Beneficiary Name: IMPROVING IN COSTA RICA LIMITADA
Beneficiary Account: 915628804.

*STANDARD CHARTERED, NEW YORK
Intermediary Bank: STANDARD CHARTERED
Intermediary Account number: 3544021725001 (BAC San José and Standard Chartered)
No. ABA 026002561
Swift SCBLUS33
Beneficiary Bank: BAC San José
Swift BSNJCRSJ
Beneficiary Name: IMPROVING IN COSTA RICA LIMITADA
Beneficiary Account : 915628804.

*CITIBANK N.A., NEW YORK
Intermediary Bank: CITIBANK N.A., NEW YORK
Intermediary Account number: 36026966 (entre BAC San José y Citibank)
No. ABA 021000089
Swift CITIUS33
Beneficiary Bank: BAC San José
Swift BSNJCRSJ
Beneficiary Name: IMPROVING IN COSTA RICA LIMITADA
Beneficiary Account : 915628804.

*WACHOVIA NATIONAL BANK, NEW YORK
Intermediary Bank: WACHOVIA NATIONAL BANK, NEW YORK
Intermediary Account number: 2000192000042 (BAC San José and Wachovia Nat. Bank)
No. ABA 026005092
Swift PNBPUS3NNYC
Beneficiary Bank: BAC San José
Swift BSNJCRSJ
Beneficiary Name: IMPROVING IN COSTA RICA LIMITADA
Beneficiary Account: 915628804.

*BANK OF AMERICA, MIAMI
Intermediary Bank: BANK OF AMERICA, MIAMI
Intermediary Account number: 19019-05932 (BAC San José and Bank of America)
No. ABA 026009593
Swift BOFAUS3M
Beneficiary Bank: BAC San José
Swift BSNJCRSJ
Beneficiary Name: IMPROVING IN COSTA RICA LIMITADA
Beneficiary Account: 915628804.

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