Arrival Procedures, Reservation Policies & Payment

Arrival Procedures

All arriving passengers need a valid passport with no less than six months expiration date. The transition through the airport, customs and baggage claim takes about 30 minutes to an hour.

Driving directions: 1 hour and 20 minutes. Juan Santamaria Airport (SJO): from the airport drive west for about 8 miles (13 km) and take the exit with signs for Atenas-Orotina-Jaco. Drive 1.8 miles (3 km) and take the left (Garita-Turrucares) after the soccer field, drive 2 miles (3.2 km) heading towards Highway 27. To get on the highway before the bridge, you must turn to the left and drive to the roundabout. Once on the highway, drive 16.5 miles (27 km). You will have to go thru two tollbooths. Bring colones, Costa Rica currency. ¢450 and ¢600 to pay the respective tollbooth fees.

Once you pass the last tollbooth, take the exit with the sign for Jaco. Drive straight for 21 miles (34 km) until the town of Herradura. Turn right off the Highway, onto Herradura Beach road, You will see Herradura Plaza with a Light House as a marker on your left, Plaza Herradura Mall. Drive 1.24 miles southwest (2 km) to our office, in front of Los Suenos Resort main entry. Los Sueños Resort & Marina is located 5 miles away from the town of Jaco

Check-in time: 3:00 PM
Checkout time: NOON

At check-in, we require an imprint of your credit card as a security for lost damages and key deposit. The maximum amount of guests allowed in the condominium is as follows: 1 bedroom = 2 guests; 2 bedroom = 5 guests; 3 bedroom = 6 guests. Pets are not allowed in mostly of the units. Please call our office for information (506)2637-8700.

Occupancy is limited to the guest identified at check-in; only our staff can sign for additional guests. Condominiums and homes are NON-SMOKING. Smoking is limited to the terraces only. The telephone is blocked for making international calls. You can dial 1116 to reach the operator for a collect call. In the unit or house for rent, you will find a welcome book with the phone number of your rental vacation place and further information on the Resort and activities in the area.

Payments

CREDIT CARD AUTHORIZATION: We will send you a special credit card authorization form that you have to fill in, sign and send back to us with a copy of your credit card and passport or legal identification. (Your signature in the form must match with your passport or ID) Upon check-in, we will get a copy of your receipt and vouchers.

Wire Transfers Instructions

When sending a domestic wire transfer, please cover your bank fee. When sending an international wire transfer, please add $40.00 to the booking amount for the bank fee and email the wire transfer confirmation to [email protected] Please advise if the name in the account is different to the renter’s name.

  • ALT NAME

    BAC SAN JOSE

    Instructions for domestic bank deposit:

    Beneficiary name:IMPROVING IN COSTA RICA LIMITADA.

    I.D number:3-102-429634

    Account 915628804

    Account client / SINPE: 10200009156288042



    Instruction for international wire transfer:

    Without an Intermediary Bank:BAC San José

    Swift: BSNJCRSJ

    Beneficiary name:IMPROVING IN COSTA RICA LIMITADA.

    Account number : 915628804

    The IBAN number is: CR0701020000915628804



    Intermediary Banks: Choose one

    Without an Intermediary Bank:*JP MORGAN CHASE BANK, NEW YORK

    Intermediary Bank:JP MORGAN CHASE BANK

    Intermediary Account number:777142548 (BAC San José and JP Morgan Chase Bank)

    No. ABA: 021000021

    Swift: CHASUS33

    Beneficiary name:IMPROVING IN COSTA RICA LIMITADA.

    Beneficiary account number: 915628804

  • ALT NAME

    SCOTIABANK

    Instructions for domestic bank deposit:

    Beneficiary Name:IMPROVING IN COSTA RICA LIMITADA

    I.D number:3-102-429634

    Account Number USD: 12300130009863018



    Instruction for international wire transfer:

    Beneficiary Bank:Scotiabank de Costa Rica S.A.

    Account Number:  803-338-3577

    Swift Code: NOSCCRSJ (Field 57)

    Address: Marina Village, Unit 9, Los Suenos Resort & Marina, Herradura, Costa Rica. PO Box 61101

    Beneficiary Customer: Improving in Costa Rica Limitada

    IBAN: CR04012300130009863018

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