Arrival Procedures, Reservation Policies & Payment
All arriving passengers need a valid passport with no less than six months expiration date. The transition through the airport, customs and baggage claim takes about 30 minutes to an hour.
Driving directions: 1 hour and 20 minutes.
Juan Santamaria Airport (SJO): from the airport drive west for about 8 miles (13 km) and take the exit with signs for Atenas-Orotina-Jaco. Drive 1.8 miles (3 km) and take the left (Garita-Turrucares) after the soccer field, drive 2 miles (3.2 km) heading towards Highway 27. To get on the highway before the bridge, you must turn to the left and drive to the roundabout.
Once on the highway, drive 16.5 miles (27 km). You will have to go thru two tollbooths. Bring colones, Costa Rica currency. ¢450 and ¢600 to pay the respective tollbooth fees.
Once you pass the last tollbooth, take the exit with the sign for Jaco. Drive straight for 21 miles (34 km) until the town of Herradura. Turn right off the Highway, onto Herradura Beach road, You will see Herradura Plaza with a Light House as a marker on your left, Plaza Herradura Mall. Drive 1.24 miles southwest (2 km) to our office, in front of Los Suenos Resort main entry. Los Sueños Resort & Marina is located 5 miles away from the town of Jaco
Check-in time: 3:00 PM
Checkout time: NOON
At check-in, we require an imprint of your credit card as a security for lost damages and key deposit. The maximum amount of guests allowed in the condominium is as follows: 1 bedroom = 2 guests; 2 bedroom = 5 guests; 3 bedroom = 6 guests. Pets are not allowed in mostly of the units. Please call our office for information (506)2637-8700.
Occupancy is limited to the guest identified at check-in; only our staff can sign for additional guests. Condominiums and homes are NON-SMOKING. Smoking is limited to the terraces only. The telephone is blocked for making international calls. You can dial 1116 to reach the operator for a collect call. In the unit or house for rent, you will find a welcome book with the phone number of your rental vacation place and further information on the Resort and activities in the area.
CREDIT CARD AUTHORIZATION: We will send you a special credit card authorization form that you have to fill in, sign and send back to us with a copy of your credit card and passport or legal identification. (Your signature in the form must match with your passport or ID) Upon check-in, we will get a copy of your receipt and vouchers.
Wire Transfers Instructions
When sending a domestic wire transfer, please cover your bank fee. When sending an international wire transfer, please add $40.00 to the booking amount for the bank fee and email the wire transfer confirmation to [email protected]m. Please advise if the name in the account is different to the renter’s name.